Returns & Exchanges

At Giftory, we want you to be completely satisfied with your purchase. If your gift isn't quite right, you can return most items in their original condition within 30 days of delivery for a full refund or exchange.

1

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

2

Package Your Item

Securely pack the products in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.

3

Attach Shipping Label

Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.

4

Drop Off and Track

Hand your package to the designated carrier and keep your tracking number handy while we process your refund within 5-7 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing